Pavla 1:72 Spitfire canopy set - What a disappointment!
- ucontrol2000
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Pavla 1:72 Spitfire canopy set - What a disappointment!
For my Spitfire PR Ia I needed a canopy with an external armored windshield and side blisters. Pavla produces a set dedicated to the Spifire that has exactly the right one, so I ordered it.
When the set arrived, what a disappointment! The hood that interests me is malformed to the point of being unusable (see posted pictures). I wrote to Pavla people three times to inform them of the inconvenience, but no one answered me. What a difference compared to the Falcon ClearVax Canopy Sets! I remember when there was one that was just less than perfect, they noticed it and put a duplicate in the package.
I don't think Pavla is the right company for me.
When the set arrived, what a disappointment! The hood that interests me is malformed to the point of being unusable (see posted pictures). I wrote to Pavla people three times to inform them of the inconvenience, but no one answered me. What a difference compared to the Falcon ClearVax Canopy Sets! I remember when there was one that was just less than perfect, they noticed it and put a duplicate in the package.
I don't think Pavla is the right company for me.
Gabriele
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Re: Pavla 1:72 Spitfire canopy set - What a disappointment!
obviously QC was fast asleep, when they produced it...
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Playing Tetris taught me: If I clean up too much, my kits disappear.....8-(
Markus, alias Crashpilot, or Crash, or CP, as you wish
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Re: Pavla 1:72 Spitfire canopy set - What a disappointment!
You’d be hard pushed to recognise that as a Spitfire canopy.
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- ucontrol2000
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Re: Pavla 1:72 Spitfire canopy set - What a disappointment!
Is there a QC in Pavla factory?Crashpilot wrote:obviously QC was fast asleep, when they produced it...
Gabriele
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Re: Pavla 1:72 Spitfire canopy set - What a disappointment!
To be honest I'm not surprised. I've had numerous problems with Pavla, including a Mirage cockpit with no instrument panel so QC? No
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Gord
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Gord
Desperately trying to find his MOJO, don't know where I left it
- ucontrol2000
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Re: Pavla 1:72 Spitfire canopy set - What a disappointment!
I agree it's a hard piece to form, but someone can do it. Here is a canopy formed by Aeroclub:
... and this is the one provided by Falcon:
The quality control provided by Falcon is to be admired. When they notice a defect, even negligible, they insert a copy of the part in the packaging:
Why is Pavla's behavior so far from this ethic?
... and this is the one provided by Falcon:
The quality control provided by Falcon is to be admired. When they notice a defect, even negligible, they insert a copy of the part in the packaging:
Why is Pavla's behavior so far from this ethic?
Gabriele
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Re: Pavla 1:72 Spitfire canopy set - What a disappointment!
Hard to believe that it's a Pavla canopy. I would write to them.
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- ucontrol2000
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Re: Pavla 1:72 Spitfire canopy set - What a disappointment!
Already done, Chuck. Three times - no response.Chuck E wrote:Hard to believe that it's a Pavla canopy. I would write to them.
Gabriele
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Re: Pavla 1:72 Spitfire canopy set - What a disappointment!
Here is the conclusion of my misadventure. While Pavla didn't bother to answer me, just answered the "Super Hobby" sales manager I had purchased from. This is the answer:
"Dear Sir/Madam,
Apologize for mistake. We can make refund for this item and move this overpayment to next order.
Apologize for inconvenience. Best regards,
Grzegorz Jasinski"
-------------------------------
https://www.super-hobby.it; e-mail: grzegorz.jasinski@super-hobby.it
Komice Wielkie 781 32-020 Wieliczka Polska
Here, this is the behavior that anyone would like to see in their daily purchases. Thank you, Grzegorz.
"Dear Sir/Madam,
Apologize for mistake. We can make refund for this item and move this overpayment to next order.
Apologize for inconvenience. Best regards,
Grzegorz Jasinski"
-------------------------------
https://www.super-hobby.it; e-mail: grzegorz.jasinski@super-hobby.it
Komice Wielkie 781 32-020 Wieliczka Polska
Here, this is the behavior that anyone would like to see in their daily purchases. Thank you, Grzegorz.
Gabriele
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Re: Pavla 1:72 Spitfire canopy set - What a disappointment!
I'm not a big fan of Pavla - I've yet to buy any of their resin cockpit sets that actually fit.
Stuart Templeton I may not be good but I'm slow...
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- ucontrol2000
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Re: Pavla 1:72 Spitfire canopy set - What a disappointment!
I'm not exactly an aftermarket fan, Stuart. The only company I appreciate is Falcon, of which I bought a few Clear Vax Canopy sets.
Gabriele
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Re: Pavla 1:72 Spitfire canopy set - What a disappointment!
Thank God,I dodged a right old bullet there,fortunately I couldn't locate a Pavla conversion set. Sorry you had that issue.